Privacy Policy

Introduction

David Kim Salon ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

By using our website or providing your personal information, you consent to the practices described in this policy.

Information We Collect

We may collect the following personal information:

• Contact information: Name, phone number, and email address provided through our opt-in form or booking system
• Location preference: Your preferred salon location (Vaughan or Aurora)
• Communication records: SMS messages sent to and received from you
• Appointment data: Booking history and service preferences
• Website usage: Anonymous analytics data collected via Vercel Analytics

SMS Communications

When you opt in to receive text messages from David Kim Salon, we may send you the following types of messages:

• Appointment reminders
• Appointment confirmations
• Promotional offers
• Salon updates

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. You may also contact us at (647) 559-2300 or info@davidsalon.ca to opt out or request support.

Opting out of SMS messages will not affect any other communications you may receive from us, such as email or phone calls related to your appointments.

How We Use Your Information

We use your personal information to:

• Schedule and manage salon appointments
• Send appointment reminders and confirmations via SMS (with your consent)
• Send promotional offers and salon updates via SMS (with your consent)
• Communicate with you about your services
• Improve our services and customer experience
• Comply with legal obligations

Third-Party Service Providers

We use GoHighLevel as our customer relationship management and messaging platform. GoHighLevel processes your personal information on our behalf to facilitate SMS communications and appointment management.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with service providers who assist us in operating our business, provided they agree to keep your information confidential.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. If you request deletion of your data, we will remove your information within 30 days, unless we are required by law to retain it.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for SMS communications at any time by replying STOP
• File a complaint with the relevant privacy authority

Contact Us

For privacy inquiries, data requests, or questions about this policy, contact us at:

David Kim Salon
Phone: (647) 559-2300
Email: info@davidsalon.ca

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.